PRIVACY POLICY
for the vitrotest.ua website
This Privacy and Cookies Policy (hereinafter referred to as the ‘Policy’) explains what Vitrotest Bioreagent LLC (hereinafter referred to as we or the Site Owner) will do with your personal information that you leave on our website: https://vitrotest.ua.
This Policy applies only to information collected on our website, so we are not responsible for the privacy policies or the content of third party websites.
1. TERMS AND DEFINITIONS
1.1. ‘Website’ (hereinafter referred to as the “Website”) is an information resource on the Internet located at https://vitrotest.ua and containing text, graphic and other information that is perceived as a whole and is supported by a set of system software tools.
1.2. ‘The ‘Website Owner’ (hereinafter referred to as the ‘Owner’) is Vitrotest Bioreagent LLC, which is the owner and administrator of the personal data of the Website Users.
1.3. ‘User’ – any individual who has ever accessed the Site and has reached the age of acceptance of the User Agreement (public offer) posted on the Site and this Policy.
1.4. ‘Personal data’ – information or a set of information about the User who is identified or can be specifically identified.
1.5. ‘Goods and services’ (Website services) – any services and goods offered on the Owner’s Website and include, but are not limited to, the goods listed in the product catalogue on the Website and services of providing advice on the goods presented on the Owner’s Website, etc.
2. COLLECTION AND USE OF PERSONAL DATA
2.1. The use of the Website does not require registration and/or authorisation and direct provision of personal data that can identify you, except as provided for in clause 2.2. of the Policy.
2.2. At your discretion, for greater convenience of using the Site, you can leave your contact details in a special tab of the Site in order to receive feedback.
2.3. When using the Website, we may automatically collect information related to your use of the Website.
2.4. We may collect, store and use the following types of your personal data:
2.4.1. information about your computer, including IP address, geographic location, browser type and version, and operating system;
2.4.2. information about your visits to and use of this Website, including the duration of your visit, pages viewed and navigation routes on the Website;
2.4.3. information that you leave on our Site in accordance with the procedure established in clause 2.2. of this Policy, for example, your name, e-mail address, your phone number;
2.4.4. information such as name and e-mail address, telephone number that you enter to subscribe to our e-mails and/or newsletters;
2.4.5. information that you enter when using the services on our Website;
2.4.6. information generated when you use our Website, including when, how often and under what circumstances you use it;
2.4.7. information related to the ordered services and goods on the Website;
2.4.8. information that you post on our Site for the purpose of publishing on the Internet, which includes your username, profile picture and the content of your publications in the ‘reviews’ tab;
2.4.9. information contained in any messages you send to us by e-mail or through our Site, including its content and metadata;
2.4.10. any other personal information you send to us.
2.5. Before you provide us with the personal information of another person, you must obtain the consent of this person to both disclose and process this personal information in accordance with this Policy.
2.6. When you visit the Website, a connection is established, data on the Website is accessed and a log file is created. It may contain:
– date and time of access to the Website;
– IP address from which the Website was accessed;
– data or file name of the file you accessed on the Website;
– the amount of time spent on the Website;
– name and version of your web browser, your operating system;
– the name of the website from which you came to the Website.
This information is used to improve the performance of the Website, for security reasons, to ensure the stability of the Website, and to protect the Website from possible external attacks. In addition, we may perform statistical analysis of this data. The data stored in the log file does not allow us to identify you personally. The data in the log file is used only for the purpose specified in this Policy and is not transferred to third parties, except as provided for in clause 7.2 of the Policy.
2.7. We collect only those personal data that are knowingly and voluntarily provided by you as a personal data subject for the purpose of using the Website services, which, in accordance with the requirements of the current legislation of Ukraine, is the consent of the personal data subject to the processing of their personal data in accordance with the purpose of their processing stated in this Policy.
2.8. We guarantee that we will not sell or lease the User’s personal data to third parties, except when the disclosure of your personal data is necessary to comply with the requirements of the current legislation of Ukraine.
2.9. We do not collect or process information about your personal data regarding racial or ethnic origin, political, religious or ideological beliefs, membership in political parties and trade unions, criminal convictions, as well as data related to health, sexual life, biometric or genetic data (in accordance with Article 7 of the Law of Ukraine ‘On Personal Data Protection’).
3. PROCESSING OF PERSONAL DATA
3.1 The processing and storage of the provided personal data is carried out in the data centres where the equipment that ensures the functioning of the Website services is located. The provided personal data is processed and may be stored in the Personal Database or a separate table of the Website Database.
4. PURPOSE OF USING PERSONAL DATA
4.1 We may use your personal information in order to:
4.1.1. administration of our Website and business;
4.1.2. personalisation of our Website for you;
4.1.3. providing you with the opportunity to use the services available on our Website;
4.1.4. sending you statements, invoices and payment reminders and collecting payments from you;
4.1.5. send you non-marketing commercial communications;
4.1.6. send you email notifications, if you have signed up for email notifications;
4.1.7. dealing with inquiries and complaints made by you or about you in relation to our Website;
4.1.8. keeping our Website secure and preventing fraud;
4.1.9. and other uses.
4.2 If you have volunteered to provide personal information for publication on our Site, we will publish and otherwise use this information in accordance with the permission and/or licence you provide to us.
4.3. Your privacy settings can be used to restrict the publication of your information on our Site and can be adjusted by using the privacy controls on the Site.
4.4. We will not, without your express consent, provide your personal information to any third party for their direct marketing or any other purposes, except as provided by the current legislation of Ukraine.
5. PERSONAL DATA RETENTION PERIOD
5.1. Personal data is stored for no longer than necessary in accordance with the purpose of its processing.
6. INTERACTION OF THE SITE WITH OTHER RESOURCES
6.1. When you use the services, the pages of the Site may contain codes of other Internet resources and third parties, as a result of which such Internet resources and third parties receive your data. These Internet resources may receive and process information that you have visited these pages, as well as other information transmitted by your browser. Such Internet resources may include:
– social networking plugins (e.g. Discus, Facebook, Twitter, Google+).
6.2. The use of these services is necessary for the operational analysis of visits to the Website, internal and external evaluation of the Website traffic, the depth of views, and the activity of Users. We do not store or process the data received from these services.
6.3. If for any reason you do not want the services provided for in clause 6.1. of the Policy to access your personal data, you can delete cookies at your own request (through your browser).
7. INTERACTION OF THE OWNER WITH THIRD PARTIES REGARDING PERSONAL DATA
7.1. We do not transfer personal data to third parties, except when such transfer is required by the current legislation of Ukraine, at the request of the personal data subject or in other cases set out in this Policy. We understand that personal information is a value and inalienable content, including the personal non-property rights of any individual, so we take all possible measures to protect your personal information.
7.2. The Website may contain links to other websites (for informational purposes only). If you follow a link to other websites, this Policy will not apply to such websites. In this regard, we recommend that you review the privacy and personal data policy of each website before submitting any personal data by which you can be identified.
7.3. The personal information you post on our Website may be accessible via the Internet worldwide. We cannot prevent the use and misuse of such information by third parties in other countries.
8. PROTECTION OF PERSONAL DATA
8.1. We use generally accepted standards of technological and operational protection of information and personal data against loss, misuse, alteration or destruction, but we do not guarantee absolute protection against any threats arising outside our control.
8.2. We ensure that all relevant confidentiality obligations, as well as technical and organisational security measures are in place to prevent the unauthorised or unlawful disclosure or processing of such information and data, and their accidental loss, destruction or damage.
8.3. We have the right to disseminate personal data without your consent in the case determined by the current legislation of Ukraine, and only (if necessary) in the interests of national security, economic welfare and human rights.
9. YOUR RIGHTS AS A USER (SUBJECT OF PERSONAL DATA)
9.1. You, as a User (subject of personal data), have the right to:
1) to know about the sources of collection, location of your personal data, the purpose of their processing, the location of the Owner or to give an appropriate order to authorised persons to receive this information, except in cases established by the Law of Ukraine ‘On Personal Data Protection’;
2) to receive information on the conditions for granting access to personal data, including information about third parties to whom his/her personal data is transferred;
3) to have access to their personal data;
4) to receive a response no later than thirty calendar days from the date of receipt of the request, except in cases provided for by the Law of Ukraine ‘On Personal Data Protection’, whether his/her personal data is processed, as well as to receive the content of such personal data;
5) to submit a reasoned request for the Owner to change or destroy his/her personal data if such data is processed illegally or is unreliable;
6) to protect your personal data from unlawful processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision of such data, as well as to protect against the provision of information that is inaccurate or defamatory of your honour, dignity and business reputation;
7) apply legal remedies in case of violation of the current legislation of Ukraine on personal data protection.
10. COOKIE FILES
10.1. Our Website uses cookies. A cookie is a file that contains an identifier (a string of letters and numbers) that a web server sends to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either ‘persistent’ cookies or ‘session’ cookies: a persistent cookie will be stored by the web browser and will remain valid until its set expiry date, unless you delete it before the expiry date; a session cookie, on the other hand, expires at the end of your session when the web browser closes. Cookies generally do not contain any information that personally identifies you, but the personal information we hold about you may be linked to information stored and retrieved from cookies.
10.2. Most modern browsers allow you to refuse to accept cookies.
11. CHANGE OF POLICY
11.1. We reserve the right to publish separate privacy notices, as well as to change and/or supplement the content of the Policy at any time at our sole discretion.
11.2. In the event of significant changes to the Policy, we will post a notice on the Website and indicate the effective date of these changes.